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ATOL Protected - 0016
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Free Call to our Travel Experts
0800 783 1410 Open Today:
9.00am - 8.00pm
Volcanic Ash Disruption?
EXCLUSIVE GUARANTEE - your Holiday is safe with us
We will reschedule your package holiday if you are unable to travel and we'll take care of you if your return flight is delayed*
Here when needed...
We know how important your holiday is to you. So when you book your holiday with us, you can be confident that we will be there when needed. This is what makes Meon Villas different.
If your holiday is cancelled due to an unexpected event, such as the Volcanic Ash Cloud, a transport strike or severe weather we will always try to find another holiday that suits your personal needs and ensure you do not lose any of the money you have paid to us.
If you are ever in resort and need assistance, our team are on hand 24/7 so you can relax in the knowledge that there is always someone to help.
*Exclusive Guarantee:
Pre departure
If your outbound flight is cancelled you may amend to an alternative holiday/flight without incurring our amendment fees, subject to any special promotional accommodation, airline prices that were only available at time of booking, or where supplier costs have changed due to your new dates. If the alternative holiday is cheaper than the original then we will refund the difference in price. If we are unable to secure an alternative holiday or flight for you then a refund may be offered, subject to any special promotional fares that were only available at time of booking.
Post departure
If your return flight is cancelled, in the event that the airline is a non EU carrier and/or your travel insurance will not cover you, on agreement with us or our resort team, we will provide reasonable accommodation and meals until alternative arrangements are made for your return.
Guarantee only applies to bookings that include flights and accommodation.
ATOL and ABTA Protection
Meon Villas holds an ATOL licence issued by the Civil Aviation Authority and is a member of ABTA. When you book a package holiday with us you can be confident that your money is safe. ATOL and ABTA will ensure that you are repatriated or given a full refund in the unlikely event of our financial failure, and if you have booked a package holiday with us.
Customers that book separate flights and accommodation or scheduled flights direct with an airline do not have the same financial protection as those customers who book flights as part of a package.
ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA Ltd, 30 Park Street, London SE1 9EQ, Registered in England No. 551311 London or www.abta.com
Meon Villas is also a part of TUI Travel Plc, a leading international leisure travel group which includes Thomson Holidays, First Choice Holidays, Thomson Airways and many other major tour operators in the UK and worldwide.
Being within a division of TUI Travel Plc gives Meon Villas access to the benefits and security of a large organisation.
For more information on TUI Travel Plc, ABTA or the Air Travel Organisers Licence (ATOL) scheme click on the logos below.
Otherwise, please enjoy searching for your next holiday with us and have peace of mind when you book with Meon Villas
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