Check Availability and Book
Call our travel experts 0844 415 1990* Today: 9am - 9pm
Frequently Asked Questions
Your balance can be paid in full or in instalments by clicking pay online. You can also pay by calling our Accounts Department on 0844 415 1910 (Calls cost 5p per minute plus network extras).
The deposit required at booking stage is usually 25% of the villa price. Some airfares are booked at especially competitive rates to which the airlines may attach severe restrictions. You may be asked to pay for these in full at the time of booking and they may be non-refundable in the event of cancellation.
Please note that the balance of the holiday must be paid no later than 10 weeks before departure. Failure to do this may result in your holiday being cancelled and charges made accordingly. Where travel is within 10 weeks of the booking date you will need to pay the full cost of the holiday at the time of booking, by debit or credit card. Cheques require 5 working days to clear - cheques that will not clear at least 10 weeks before departure cannot be accepted.
All balances paid directly to brand by credit card are subject to a 2.5% booking fee. Should you pay by debit/switch card, then no credit card fee applies. Please note that the deposit you are required to pay at the time of booking is clearly shown as "Deposit due now" in the Price Summary (on the Holiday Summary page). Where this does not appear it is because full payment is required at the time of booking.
As we step up our efforts to strive for a sustainable office and minimise our paper usage and carbon footprint, we are no longer sending correspondence by post if you have provided us with an email address.
For online bookings you will receive a booking request acknowledgement email the same day. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days.
For our customers who do not have an email address, when the booking is confirmed by us, you will receive your confirmation invoice by post within 5 working days.
Your itinerary and any other required documents will be sent via email (if provided) or by Royal Mail post, a minimum of 10 days prior to departure. Please note that most of our scheduled flights now operate an e-ticket system - where this is the case, paper tickets will not be sent out and the airline reference number will be included on your itinerary.
Please ensure you retain your itinerary for all aspects of your journey as this may be required for check-in.
As many airlines operate different policies regarding hold baggage, we have provided the information below as a guide. In addition to assist with your travel plans we have included detail for departure terminals. Should you wish to enquire about opportunities to upgrade your flight in any way, please do not hesitate to contact our Customer Service department on the number stated on your itinerary.
Unless otherwise stated on your itinerary, your flight will consist of the following:
BRITISH AIRWAYS
All Destinations
- 1 piece not exceeding 23kgs luggage allowance in World Traveller
- 2 pieces not exceeding 23kgs per piece luggage allowance in World Traveller Plus
- 3 pieces not exceeding 32kgs per piece luggage allowance in Club World and First Class
- Depart from London Heathrow Terminal 5
- Depart from London Gatwick North Terminal
EASYJET
- 1 piece not exceeding 20kgs luggage allowance
- Depart from London Gatwick - All flight numbers between 8000-8999 will depart from the North Terminal. All other flights depart from the South Terminal
- Depart from Manchester Terminal 1
- Depart from Glasgow Main Terminal
JET2
- 1 piece not exceeding 22kgs luggage allowance
- Depart from Manchester Terminal 1
BMIBABY
Bookings made before 5th January 2011:
- 1 piece not exceeding 18kgs luggage allowance
Bookings made after 5th January 2011:
- 1 piece not exceeding 22kgs luggage allowance
- Depart from Birmingham Main Terminal
- Depart from Manchester Terminal 3
THOMSON AIRWAYS
- 1 piece not exceeding 20kg luggage allowance for Economy Class
- 1 piece not exceeding 23kg luggage allowance for Premium Class
- Depart from London Gatwick – North Terminal
- Depart from Birmingham Main Terminal
- Depart from Manchester Terminal 2
- Depart from Glasgow Main Terminal
MONARCH (MON & ZB)
- 1 piece not exceeding 20kgs luggage allowance
- Depart from London Gatwick – South Terminal
- Depart from Birmingham Main Terminal
- Depart from Manchester Terminal 2
THOMAS COOK
- 1 piece not exceeding 20kgs luggage allowance
- Depart from London Gatwick – South Terminal
- Depart from Birmingham Main Terminal
- Depart from Manchester Terminal 1
- Depart from Glasgow Main Terminal
FLY BE
- Depart from Birmingham Main Terminal
- Depart from Manchester Terminal 3
All other airlines
For other carriers not mentioned above regarding luggage allowance information, please refer to your travel documents.
Some airlines offer a greater allowance than the average on certain routes. The total allowance on some local flights using light aircraft may be restricted. Carriage of excess baggage is at the airline's discretion and often only on payment of an appropriate fee.
Airport and Airlines policies may change without notice for security or commercial reasons. This information is therefore a guide only and is subject to change without notice
Cabin / Hand / Carry On Baggage - All Airlines
All airlines have differing specifications for cabin baggage. Due to the nature and the number of restrictions, which may be destination specific, we advise all passengers to check the relevant airline's website for full comprehensive details.
Please Wait...
Subscribe to our weekly newsletter to receive exclusive offers
Register for Deals
© Meon Travel Ltd. 2009
The air holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL number is 0285.
Protection extends primarily to guests who book and pay in the United Kingdom. Click on the ATOL logo for further information. ABTA number V4068.
Meon Villas is a trading name of Specialist Holidays (Travel) Limited, part of the TUI Travel plc Group of Companies.
Registered office: TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex RH10 9QL. Registered number: 446617.
0844 - Calls cost 5p/min plus set up fee of up to 6p from a BT landline. Mobile & other providers’ charges may vary.
Terms and conditions apply.
All offers must be booked before 23:59 on 29 February 2012. New Year Sale £200 discount applies to new package holiday bookings including flights and accommodation with a minimum duration of 11 nights on selected departure dates between 01 February 2012 and 31 March 2013. Bookings with a minimum duration of 7 nights are entitled to £150 discount per booking, and bookings with a minimum duration of 3 nights are entitled to £100 discount per booking.
*Saving of up to £4894 is based on 3 bedroom Pleiades Villas Crete, based on maximum occupancy of 6 people for selected departures dates in August 2012.